Helping our kids and teens be ready for online hate and digital discourse offline can better prepare them when they are faced with it. Reality is that incivility exists – sadly this is a human behavior that we don’t have control over, but we can choose how we handle it.

Our kids may always be an app ahead of us, but they will always need our parenting wisdom.

Today our kids consider their digital life as important as their lives offline, so it’s important to give them as much knowledge and encouragement to know they are not alone when they are faced with cyber-hate. Our offline conversations help them make better online choices.

Building digital resilience helps combat online bullying.

Discuss these five important issues:

1. Prepare them for the ugly side of the Internet or possibly being upset by what people say. Remind them it could be inappropriate content that slips through filters. Being forewarned is being forearmed.

2. Show them how to block individuals, flag and report abusive content, and when to report incidents. Emphasize the importance of telling someone “in real life.”

3. Show your teen how easily digital pictures can be manipulated. The realization that not everything is what it seems is a useful first step – understanding that life is not as perfect as it may seem virtually. Teens may be familiar with the digital world but less familiar with the motivations for creating ‘fake’ images.

4. Help them to think through the possible consequences of what they post online. Remind them that there is no rewind, once it’s posted it’s nearly impossible to take back. Fifteen minutes of humor is not worth a lifetime of humiliation.

5. Encourage your teen to socialize in person with their friends. Communicating solely behind a screen can be isolating. Socializing in person builds more face-to-face contact in helping your child have empathy and compassion towards people.

Finally as parents, we need to understand that some teens hesitate telling a parent that they are being harassed online due to the following reasons:

1. Fear of consequences: Your child’s online existence is a critical part of their social life. With all their friends online, being excluded would be devastating them. They don’t want to risk you banning them from their friends and their digital lives.

2. Humiliation and embarrassment: Our kids are human and have feelings. Although some kids portray a tough persona and believe they are invincible, deep down everyone feels hurt by cruel keystrokes. Your child may fear looking stupid or weak. If the incident gets reported to their school, will they be able to face their classmates/peers? Imagine the horror of a child hearing from peers after being bullied that they somehow deserved it, brought it on themselves or should have just toughened it out rather than be a snitch.

3. Fear of making it worse: We have taught our children well so they understand that bullies are looking for attention. By reporting the incident of cyberbullying to a parent, your child may fear it could anger the bully and make matters worse for them online. In some cases bullies will enlist more online trolls to cyber-mob your child. Of course the child’s dreaded fear is his or her parent reporting it to their school and more people knowing whereby they become a possible target in the future.

Your discussions offline can help them have safer and healthier online experiences.